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Returns:
We do not typically accept any returns, unless the products were damaged upon arrival or there was a shipping error on our part. If you need to return a damaged item please contact us for an RMA number, include the product code and your name with your e-mail to ensure prompt service. Mobile-Boutique must be notified within 3 days of receipt of items to allow for a return.
Security:
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You can shop at www.mobile-boutique.com online with confidence. We have partnered
with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure
credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive
customer information through the credit card and electronic check processing
networks (see an online payments diagram). The company adheres to strict industry
standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol
(IP) transactions.
- Industry leading encryption hardware and software methods and security protocols
to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder
data, please read the Authorize.Net
Privacy Policy.
www.mobile-boutique.com is registered with the Authorize.Net Verified Merchant
Seal program.
And, for added protection, all employees at Mobile-Boutique.com cannot view
an entire credit card number, only the last 4 digits appear when the payment
information appears, keeping your card information private.
Due to customer request, we are currently accepting paypal payments as an option of payment, however, we do not feel this is the best or most secure method available for ourselves or our customers.
Minimum Order:
There is no min. order for this site.
Privacy Policy:
Mobile-Boutique is serious about privacy. To ensure your privacy we have a secure server (128-bit SSL encryption) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.
We do not in any way share your information with others.
We do not at this time offer paypal as an option of payment as we do not feel they are a secure enough provider for ourselves OR our customers.
Catalogue:
The website is our catalogue, we do not have anything in printed form.
Wholesale:
At this time we offer the follow discounts, to be taken automatically upon check out:
$100-150.99 2% off
$151-250.99 5% off
$251-350.99 7% off
$351-450.99 10% off
$451-550.99 12% off
$551-650.99 15% off
$651-750.99 17% off
$751-beyond 20% off
Please note these price discounts are only for orders made through the shopping cart system. These discounts do not apply to ebay sales or phoned in orders.
We also offer free shipping on all orders over $100 for Domestic orders and free for orders over $200 for all our International friends. Please note that overseas orders will not include a packing slip or invoice.
We are sorry to inform our bead shop owners we will no longer have special rates available for them. This area was open for approx. 6 months with very little interest and we have decided to close the area in order to keep costs down.
Back Orders:
The inventory on this website is updated regularly. Due to the difficulty of constantly monitoring stock, the inventory is approximately 99% accurate. When an item runs out, we do not back order it. If you purchase an item that is no longer available a refund will be issued ASAP. Please note that it does take time for the refunds to appear on your statement due to the routing through the banking systems. If an item is still available through our vendor(s), out-of-stock items will be replaced as quickly as possible. Check back often for restocked items.
Sales Tax:
We are required to collect 6% State sales tax on orders shipped to a Michigan address.
Metal Information:
All our products are made of base metal materials. We do not carry Sterling Silver or any actual gold products unless it is noted in the description. Some of our beads may contain lead or other chemicals known to the State of California to cause cancer, birth defects, and other reproductive harm if ingested. We recommend that you wash your hands after handling, and keep all beads away from small children and infants. Do not eat or suck on our beads please. According to the Safe Drinking Water and Toxic Enforcement Act of 1986, California retailers must warn their customers if items contain chemicals that may cause harm.
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